Delivery & Return

We Deliver All Over Pakistan in 2 to 7 Days

We offer delivery services across Pakistan for your convenience. Here are the details of our shipping options:

Delivery Options Overview

Only for Lahore — Instant Delivery

Place your order and we will ensure instant delivery within Lahore.
This service is safe and reliable, providing you with a quick and efficient shipping experience.

Courier Partners:

  • TCS

  • Daewoo FastEx

  • Leopards Courier

1. Order the Product and Specify the Delivery Method

2.Send us a Order Confirmation Message on Whatsapp

3. Wait for Your Order to Arrive

4. Your Order will be delivered at door-step.

Delivery Time & Charges

Standard delivery Get it in 2-7 working days

Cash on Delivery (COD) Parcel Delivery to Other Cities: 2 to 4 days

Cash on Delivery

 

Delivery Charges Must be Pay in Advance Only

Depend on Wieght

Overnight Delivery, (48 Hours) Time

In Overnight Delivery you Will Get your Parcel in (48 Hours)

Extra Charges Apply

Please note that the delivery times mentioned above are approximate and may vary depending on location and other factors.
We strive to ensure safe and secure shipping for all orders.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

PROCEDURES:

Warranty Policy

To claim a warranty issue, fill out the Return/Warranty Claim Form available on our website.

  • Defective or faulty products under warranty are sent to the distributor/vendor for repair, refund, or replacement based on their warranty policies.

  • Warranty claims will be rejected if the product has been physically damaged, incorrectly installed, or subjected to misuse.

  • Replacement of faulty equipment is done after the official service agent confirms the warranty issue.

  • The warranty process usually takes up to 20 working days to complete.

  • Warranty eligibility applies only to products that have warranty information mentioned on their product page.
    Products without warranty information are not covered under warranty.

Refund / Return / Exchange Policy

You can exchange any product purchased from hassancomputer.com within 2 days of purchase under the following conditions:

  • The item(s) is faulty, damaged, or defective at the time of delivery 

  • The item(s) does not match the original specifications or differs from what you ordered.

To raise a dispute, please notify us within 2 days of delivery by contacting our support team:
📧 Email: support@hassancomputer.com
💬 WhatsApp: 0322-1499681 / 0322-1499680

Each dispute will be evaluated on a case-by-case basis, and we strive to find a fair resolution for both parties.

For Damaged Items

It is essential to provide an unboxing video as evidence.
Please email the video to support@hassancomputer.com within 2 days of purchase to initiate the replacement process.

Returns

If a product received does not match the description on our website, you have 2 working days from the date of delivery to claim an exchange or cancel the order.
To initiate a return, the product(s) must be:

  • Undamaged

  • Unopened

  • Returned with all original packaging materials and documentation

Once we receive and inspect the returned item, we’ll initiate a refund within 3–7 working days via bank transfer or Easypaisa/JazzCash.

Refund Policy

If an order is canceled for any reason, the refund will be processed within 3–4 working days.

  • Refunds are issued via Bank transfer, Easypaisa, JazzCash.

To initiate a refund, please contact our support team:
📧 Email: support@hassancomputer.com
💬 WhatsApp: 0322-1499681

Return Eligibility Notes

A product will not be accepted for return or exchange if any of the following items are missing:

  • Complete accessories or components that originally came with the product (e.g., cables, adapters, manuals, etc.).

  • Original purchase invoice or proof of payment from HassanComputer.com

  • Unboxing or defect verification video/report as required by our support team.

💡 Please ensure the product is returned in its original packaging, unused, and in the same condition as received.

FAQs

How long does delivery take?

 Standard delivery takes 2–7 working days nationwide, while express delivery in Lahore Only 1–2 days

Do you deliver on weekends or holidays?

Delivery is usually made Monday to Saturday. Public holiday deliveries depend on courier availability.

Can I track my order?

Ofcourse you can track. You’ll receive a tracking ID via websites of courier companies once your parcel is shipped

Is next-day delivery available on all orders?

Yes available on all Orders, All over Pakistan.

Do I Get Large Items at Home?

Yes, if your location is not out of service area by courier companies, courier services will deliver your package to your house.

Important Notes

  • All used/refurbished products are tested before dispatch to ensure quality.

     

  • We encourage customers to unbox parcels in front of the camera and report any visible damage immediately.

     

  • For all returns and queries, contact us via:

     

    • WhatsApp: 0322-1499680 / 0322-1499681

       

Email: support@hassancomputer.com

Read More